|
Terms of Sale Construction Supply Systems We are a furnish only Non-Stocking distributor. CSS requires all customers to pre-pay in full for any order placed with our company. Once your payment is received, your order will be placed and CSS will monitor your order until it ships from the factory directly to your designated shipping address which you must provide at the time of order placement. CSS will track your order and provide to each customer, information regarding when you will receive your order. Any order placed must be inspected by the customer when you receive your order. If there is obvious damage on receipt of your order, you must sign the bill of lading as REFUSED DUE TO DAMAGE . If there is a small amount of damage, the damaged order must be signed as to what type of damage, reference packing box numbers, box or piece quantities, on the bill of lading. If the damage is concealed after you sign for it, you must report this damage immediately within 3 business days of the receipt of order, no exceptions. When reporting any damage, the customer must provide a copy of the signed bill of lading with a description of the damage claim written on the bill of lading. The delivery driver must sign to acknowledge the damage and the bill of lading must have a written claim number provided by the driver on the bill of lading. CSS does not hold any financial responsibility for replacement of any product. All custom products are non-returnable. Any returnable items are subject to a re-stocking fee based on the product ordered. It is your responsibility to inspect your order and provide someone responsible to be at the place and time of delivery to accept the order placed. If the order reaches it's destination and no one is there to receive and sign for the order placed, this order will be taken back to the freight company for re-assignment of delivery. A re-assignment of delivery will incur an additional shipping charge. For all items requiring final field measurement, color choices or information needed, this is the responsibility of the customer. All information must be provided to CSS prior to release of order for fabrication....NO EXCEPTIONS!!! All submittal packages are on an as needed basis only. Submittal packages must be requested at the time of order and all approvals must be released by the architect or contractor prior to release of order for fabrication. Due to the constant changes in Fuel Charges / Fuel Surcharges and Metal prices, all prices are subject to change without notification to customer.
By placing an order with Construction Supply Systems, you are acknowledging and accepting our terms of sale. CSS is not responsible for any out of state sales tax. Any unpaid balances that is turned over to a collection agency or any attorney fee's incurred in an effort to collect any unpaid balance will be the customers responsibility and will incur all fee's associated with any and all collection activity.
|